What if the app shows a zero total during payment?

Answer 1

If the app displays a zero amount during checkout, here are some troubleshooting steps:
 

1. Check your cart: Ensure all the items in your cart have accurate prices.
2. Review applied discounts: Verify that any discounts or coupons are applied correctly and haven’t resulted in a zero balance.
3. Internet connectivity: Check your internet connection. Sometimes, unstable connections can cause glitches during checkout.
4. App update: Make sure you have the latest version of the Nature’s Basket app installed. Updates often include bug fixes.
5. Contact Customer Care: If the above steps don’t resolve the issue, reach out to Nature’s Basket Customer Care at +91-8880077745 or email us at cs@naturesbasket.co.in . They will investigate the app behavior and assist you with completing your payment.